"Website took more effort than it should have"
I had a harder time than expected finding the right filter on filterheads.com. Compared to most shopping sites I use, the search and categories felt a bit clunky, and I ended up clicking around way more than I wanted to.
Checkout did work in the end, so it wasn’t a total mess, but the site feels dated and not as smooth as others. It would be a lot better if the navigation was simpler and easier to follow.
MicheleDouglas
May 25, 2026
"Video helped, but the instructions could be clearer"
The video was somewhat helpful, but I still got confused during installation and had to rewatch it twice. It worked out in the end, but clearer instructions would’ve saved me some time and frustration.
William_stewart79
May 10, 2026
"Just what I needed"
I got exactly what I ordered, which is all I was hoping for. The furnace filters matched the size and quantity I needed, and there weren’t any mix-ups. Shipping took a little longer than I expected, but in my opinion it was worth it since everything arrived correctly...
robertbatie6544
March 30, 2026
"Popped the filter in quickly..."
Popped the filter in quickly. No trouble at all. Simple and easy
Greg_tran94
March 20, 2026
"Never in Stock When I Need It"
I tried ordering my fridge filter twice and both times it was unavailable. The site itself is easy enough to use, so that part was fine, but I mean, if the thing I actually need isn’t in stock, it doesn’t really help much. I ended up just buying it somewhere else.
thomas-Perry
March 04, 2026
"Shipping was faster than I expected"
I ordered a filter from filterheads.com and, umm, it actually showed up quickly, faster than I thought it would. The tracking was easy enough to follow and the box arrived in good shape. I took off one star just because the update email came a little late, but overall I don’t really have any complaints.
MicahLantz_89
March 01, 2026
"I wasn’t expecting much and wasn’t..."
I wasn’t expecting much and wasn’t totally sure it would fit my fridge, but it ended up working just fine with my model. No issues getting it in place.
joseph_Oconnor95
February 17, 2026
"Lookup was spot on for my truck"
I typed in my truck info and it pulled up the right cabin filter right away. Say what you want, but it matched perfectly and the fit was exact. No guessing, no hassle, just worked like it should.
john_Mcallister01
February 08, 2026
"I wasn’t looking for anything fancy, just something..."
I wasn’t looking for anything fancy, just something affordable that would do the job. Compared to a lot of the pricier ones people seem to go for, this was cheap enough and works fine for what I needed.
michael_Zappa76
February 05, 2026
"Pretty painless return, surprisingly"
I accidentally ordered the wrong filter, which was totally my fault, so I had to send it back. I usually hate dealing with returns, and I was expecting it to be annoying, but it was actually straightforward. The steps were easy enough, even though I still think returns are never exactly “fun.” I asked a question and got a quick reply, and the refund hit my account sooner than I thought it would. So yeah, kind of a hassle because I messed up the order, but not really a hassle at all in the end
Ilene.parks
January 29, 2026
"Slow customer service replies"
Customer service took longer than I expected to get back to me, and I ended up having to follow up myself. The response was fine once they finally replied, but the wait made the whole order more frustrating than it needed to be. it felt preventable if they had just communicated sooner. 2 stars for the response time...
Ricky.murphy
January 05, 2026
"The box arrived in good shape..."
The box arrived in good shape, clean and not all beat up, and everything inside looked fine too. the only issue was the timing, it showed up right when I wasn’t really able to deal with it, but that’s just how it goes sometimes
joseph_Monson02
December 20, 2025
"Bottom line, I’d order from filterheads.com again. My..."
Bottom line, I’d order from filterheads.com again. My cabin filter showed up right on time, just like they said it would, and the whole delivery process was smooth.
I’d expected it to take a little longer, but it arrived before the weekend, so I was able to swap it out when I had time. Tracking was simple to follow, and there were no weird delays or package issues.
andreaolewine5199
December 20, 2025
"Works better than I expected"
I ordered these filters from FilterHeads.com they fit perfectly the first time, which was a nice surprise. I don’t want to act like a water filter is some life-changing thing, but the water really does taste a lot better now. The flow is still strong too, which I almost didn’t expect because other filters I’ve used slowed things down fast. I’ve only had them in for a few weeks, so I guess it’s still early, but so far I’ve got no complaints. Happy with them, even if I wasn’t all that excited about buying filters in the first place